We understand that moving out can be a very busy time for you. To make the move-out process simple and easy we have prepared a moving-out guide for you. We suggest that you review the information carefully and if you have any questions, please reach out to us. Please note that it is your responsibility to complete the steps prior to vacating the premises.

Did you know there are incentives for good tenants who want to move to stay with us? If you are interested in moving into another one of our great propeerties let us know. Most of the time there is no need to complete another application, and we can give you extra time to move from one property to the other. 


Giving Your Notice to Move-Out

Planning for your eventual move-out is essential, and we appreciate your cooperation in making the process as smooth as possible. Here are the guidelines regarding giving notice:

  • Month-to-Month Lease

If you are on a month-to-month lease, you are required to provide a 30-day notice before the next rent due date.

  • Fixed-Term Lease

If you are on a fixed-term lease, we kindly request that you inform us as early as possible about your intention to move out. This early notice allows us to plan accordingly.

By adhering to these notice periods, you help us manage the transition effectively and ensure a seamless handover of the property. If you have any questions or need further assistance regarding the move-out process, please reach out to our office. We are here to facilitate a positive and well-coordinated experience for both parties.


Before Giving your Notice

Before giving notice to move out, it's important to follow these steps:

  • Check Lease Term 

​​​​​​​​​​​​​​Review your rental/lease agreement to determine when the lease term ends. Leases are binding agreements for a set period, and you may still be obligated to the lease.  

  • Provide Written Notice 

​​​​​​​Notices must be in writing. The day we receive the notice is considered the notice date. Ensure that the notice is filled out accurately, and if sending a scanned copy, confirm receipt with our office.​​​​​​​

  • Lease Break Procedures 

​​​​​​​If you need to move before the lease period ends, follow the lease-break procedures outlined in your rental agreement. Be aware of associated fees and the re-rental process

  • Lease Break Consequences 

If you do not follow the specified process, you will be responsible for the property and rent payments until either the end of the lease or until the unit is re-rented. Homeowner and property management costs related to releasing the unit after a breach of contract will also be your responsibility.

Following the proper procedures may entitle you to a refund of your security deposit and a positive rental reference. Failing to adhere to the lease break policy may result in financial consequences, a negative reference, and potential legal action.

It's crucial to handle the notice process carefully and in accordance with the terms outlined in your rental agreement to ensure a smooth transition and avoid any unnecessary financial or legal complications. If you have questions or need clarification, reach out to our office for assistance.


Setting Up Your Move-Out Inspection Appointment

After submitting your Notice to Vacate, we will furnish you with move-out instructions detailing the necessary steps during the notice period and preparing for your move-out. Here are important points to note:

  • Move-Out Appointments

​​​​​​​We schedule move-out appointments during weekdays, between 9 am and 4 pm.

  • Key and Opener Responsibility

It is the your responsibility to deliver all keys and openers to us during the move-out appointment.

Failure to deliver keys and openers as required may result in additional charges.

  • Forwarding Address and Contact Information

​​​​​​​Ensure you provide a forwarding address to facilitate the return process for your security deposit.

Adhering to these guidelines will help ensure a smooth move-out process, minimize potential charges, and facilitate the timely return of your security deposit. If you have any questions or need further clarification about the move-out instructions, feel free to contact us for assistance.


Move-Out Task Checklist

Here is a list of the most common moving tasks that you'll need to remember: 

  • Submit your 30 day notice, you can do this via your online portal
  • Let us know what your new address is, so we can send your security deposit refund to the right place
  • Have the carpets professionally cleaned, make sure you keep the receipt
  • Make any needed repairs to return the property to the same condition that you receive it
  • Turn in all keys and garage door openers on move-out day 

Security Deposit

Once you have vacated the property, we will perform a move-out inspection. If any property damage is recognized, an appropriate amount of money is deducted from the security deposit to pay for the repairs. Repairs are completed in a timely manner, however, may not be complete at the issuance of the security deposit cheque. As per the Residential Tenancies Act of Alberta, we will provide you with a vacating statement of account within 10 days of you giving possession of of the premises. A final statement of of account and any remaining balance will be provided to you within 30 days after the tenancy ends.